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Remotely was created by Translucency Software with the goal of making IT support tools that adhere to the following ideals:
- IT shops should be able to decide if they want to host their own servers.
- A remote console can be used to solve many problems without ever needing to inconvenience the user with full desktop control.
- Remote support tools should allow technicians to accomplish tasks without an excessive amount of clicking and waiting for pages to load.